1. Acquisition of personal information

1. The Company acquires personal information in an appropriate manner to the extent necessary for its business.
2. We mainly collect your personal information in the following ways.
   • Consultation on asset formation
   • Interviews for preparing life plan simulations, financial statements, and FP plans, etc.
   • Insurance policy application forms, insurance contracts, and other documents related to sales agency procedures for insurance products provided by insurance companies affiliated with the Company
   • Documents related to intermediary procedures for financial instruments provided by financial instruments business operators affiliated with the Company
   • Inquiries, applications, questionnaires, etc. regarding our products and services
   • Inquiries, applications, and surveys regarding seminars and events organized by the Company
   • Interviews by telephone, letter, e-mail, etc. necessary for the execution of the Company's business
3. Each time we obtain personal information directly from a customer in writing, we will endeavor to clearly state the purpose of use.

2. Purpose of use of personal information

We will use your personal information within the scope of the following purposes of use.

• Provision of information on asset formation
• Preparation of life plan simulations, financial statements, and FP plans, etc.
• Sales of insurance products provided by our affiliated insurance companies and services incidental and related services thereto
• Financial instruments intermediary business conducted by the Company and services incidental and related thereto
• Provision of information through periodic e-mail newsletter services
• Information on various events and seminars
• To provide information on the products and services of the Company and its affiliates
• Market research, data analysis, questionnaires, etc.
• Exercise of rights or fulfillment of obligations based on contracts, laws, etc.
• Verify your identity
• Introduction of customer impressions, consultation examples, solution examples, etc. on the website, etc.
• Other procedures necessary for the execution of the Company's business

3. Provision of Personal Information to Third Parties

We may provide your personal information to third parties in the following cases.

1. When required by the Personal Information Protection Law or other laws and regulations
2. When providing personal information to the Company's affiliated insurance companies for the purpose of sales agency procedures for insurance contracts
   (Partners: Sony Life Insurance Co., Ltd., Aioi Nissay Dowa Insurance Co., Ltd.)
3. When providing personal information to a financial instruments business operator affiliated with the Company for the purpose of financial instruments intermediary business (partner: Rakuten Securities, Inc.)
4. When providing personal information to a subcontractor to the extent necessary for the Company's business
   (e.g., subcontractors, printers, shipping companies, etc. in the real estate management business)
5. In the case of joint use among the Company's affiliates (4 below)

4. Management of Personal Information

1. We will endeavor to keep personal data accurate and up-to-date to the extent necessary to achieve the purpose of use, and to delete personal data without delay when it is no longer necessary to use it.
2. The Company will take necessary and appropriate measures to prevent leakage, loss, falsification, or destruction of personal data and to otherwise manage personal data safely, and will exercise necessary and appropriate supervision over employees who handle personal data.

5. Joint Use of Personal Information Data

The Company shares personal information data based on Article 23, Paragraph 5, Item 3 of the Personal Information Protection Act as follows.

1. Items to be shared
   Name, address, gender, date of birth, phone number, email address, service usage history, information such as your and your family’s place of employment, annual income, work history, and other information as necessary.
2. Scope of joint users
   Co-Creation-TEAM Co., Ltd., FIVE Arrows Co., Ltd., COMPASS INTL SDN. BHD.
3. Purpose of use of joint users
   Provision of information on asset formation, notifications regarding services, surveys, events, and campaigns, as well as necessary communications such as phone calls, letters, and emails required for business operations
4. Person responsible for the management of personal information
   Crea Life Partners Inc.

6. Sensitive Information

We do not accept political opinions, beliefs (religions, thoughts, and beliefs). Trade union membership, racial and ethnicity, family and permanent domicile, health care and sex life, and criminal history information (hereinafter referred to as "Sensitive Information"). Except in the following cases, we will not acquire, use, or provide to a third party.

1. When required by law, etc.
2. When it is necessary to protect the life, body, or property of a person
3. When it is particularly necessary to improve public health or promote the sound development of children.
4. When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either of the foregoing in executing the affairs prescribed by laws and regulations.
5. When acquiring, using, or providing to a third party sensitive information of employees, etc., regarding their affiliation or membership in a political, religious, or other organization or labor union to the extent necessary for the execution of withholding tax affairs, etc.
6. When acquiring, using, or providing sensitive information to a third party to the extent necessary for the execution of the transfer of rights and obligations through inheritance procedures.
7. When acquiring, using, or providing sensitive information to a third party to the extent necessary for the execution of business based on the consent of the person in question due to the need to ensure the appropriate business operation of the insurance business and other businesses in the financial field.
8. When biometric authentication information corresponding to sensitive information is used for identity verification based on the consent of the person

7. Handling of Individual Numbers and Specific Personal Information

1. In accordance with laws and regulations such as the Number Act, the Company collects Specific Personal Information, etc. in an appropriate manner.
2. The Company collects individual numbers and specific personal information (hereinafter collectively referred to as "specific personal information, etc."). We will not acquire or use it beyond the purpose of use stipulated by the Number Act.
3. The Company will not provide Specific Personal Information, etc. to third parties except as permitted by the Number Act.

8. Revisions

Our company may revise the privacy policy to protect our customers' personal information and to comply with changes in laws and regulations.

9. Procedures for Disclosure of Personal Information Data

Requests for disclosure, correction, addition, deletion, suspension of use, or deletion of personal information data, or other complaints or consultations regarding the handling of personal information, we will respond appropriately and promptly through the contact point listed below.

10. Business Partner Privacy Policy

Rakuten Securities: here

11. Affiliate Advertising

This site features affiliate advertisements (including Amazon Associates).