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Notation and Terms of Use based on the Act on Specified Commercial Transactions

Notation based on the Act on Specified Commercial Transactions

Shop Name
Dear WHISKY
Name of Merchant
Crea Life Partners Inc.
Name of Representative
Shotaro Kudo
Location
1-25-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo Shinjuku Center Building 3F
E-mail address
shop@dearwhisky.com
Telephone number
03-6279-0812 
(Weekdays, Saturdays and Sundays 10:00 - 18:00)
selling price
Please refer to the product details screen for product prices
Non-commodity
Price
  • Consumption tax (10%)
  • Transfer fee (in the case of bank transfer)
  • Shipping: 980 yen (excluding tax) / 1078 yen (including tax) nationwide, free shipping nationwide on purchases of 20,000 yen or more including tax
Delivery time
After confirming the receipt of the product price, it will be shipped within 3 business days
Payment Methods
Bank Transfer, Credit Card
Timing of payment
Bank Transfer: Within one week from the invoice date
Credit Card Payment: Within one week from the invoice date
Returns, Exchanges,
Cancellations, etc.
We cannot accept cancellations, returns, exchanges, etc. after the product has been shipped.
We will replace it with a non-defective product only if the product is defective.
Return deadline
Please contact us within 7 days of shipment.
Return postage
In the case of defective products, we will bear the cost.
Other than that, you will be responsible for it.
About receipts
We will replace the receipt with the transfer statement to the financial institution, and we do not issue a separate receipt.

Terms of Use

These Terms of Use (hereinafter referred to as the "Terms") set forth the conditions for using the whisky bottle sales service (hereinafter referred to as the "Service") provided by Dear WHISKY (operated by CREA Life Partners Inc.; hereinafter referred to as the "Company"). Users (hereinafter referred to as "Users") must read these Terms carefully before using the Service and may use the Service only if they agree to the contents. Please note that the Company may change these Terms without prior notice, so be sure to check the latest version.

Article 1 (Application)

These Terms of Use apply to all relationships related to the use of the Service between the User and the Company.

Article 2 (User Registration)

The Applicant for Registration shall apply for registration by the method specified by the Company, and the registration shall be completed when the Company approves it.
The Company may not approve the application for use registration if it determines that the applicant has the following reasons, and shall not be obliged to disclose the reason.

  1. In the event that false information is reported
  2. If you have violated these Terms of Use
  3. In addition, when the Company deems it inappropriate.

Article 3 (Management of Member ID and Password)

Users shall properly manage their member IDs and passwords at their own risk. Under no circumstances may the user transfer or lend the member ID and password to a third party, and the Company shall not be liable for any damage caused by the violation thereof. If the combination of user ID and password matches the registered information and the user is logged in, the Company will deem it to be used by the user who has registered the member ID.

Article 4 (Usage Fee and Payment Method)

The User shall pay the usage fee separately determined by the Company and displayed on the Website as a consideration for the products related to the Service by the method specified by the Company.

Article 5 (Prohibited Matters)

When using this service, the user shall not perform the following acts.

  1. Acts that violate laws and regulations or public order and morals.
  2. Acts related to criminal acts
  3. Acts that destroy or interfere with the functions of the Company's servers or networks.
  4. Acts that may interfere with the operation of the Company's services
  5. Acts of collecting or accumulating personal information about other users
  6. Impersonating other users
  7. Acts that directly or indirectly provide benefits to antisocial forces in connection with the Company's services
  8. Other acts that the Company deems inappropriate.

Article 6 (Suspension of Provision of the Service, etc.)

The Company may suspend or suspend the provision of all or part of the Service without prior notice in the event of any of the following events.

  1. When performing maintenance, inspection, or updating of computer systems related to this service
  2. When it becomes difficult to provide this service due to force majeure such as natural disasters
  3. When a computer or communication line is stopped due to an accident
  4. In addition, when the Company determines that it is difficult to provide this service

The Company shall not be liable for any disadvantage or damage incurred by the user or a third party as a result of the measures taken under this article.

Article 7 (Restriction of Use and Cancellation of Registration)

The Company may restrict the use of the Service by the User or cancel the User's membership registration without prior notice in the following cases.

  1. In the event of a violation of any of these Terms of Use.
  2. When it is found that there is a false fact in the registration information
  3. In addition, when the Company deems the use of this service to be inappropriate.

The Company shall not be liable for any disadvantage or damage incurred by the user or a third party as a result of the measures taken under this article.

Article 8 (Disclaimer)

The Company does not guarantee the accuracy or completeness of the information related to the Service, and shall not be liable for any damages incurred by the User as a result of this.
The Company's liability for default shall be exempted unless it is caused by willful misconduct or gross negligence.
The Company is not responsible for any transactions, communications, or disputes that occur between the user and other users or third parties regarding this service.

Article 9 (Change of Service Contents, etc.)

The Company may change the contents of the Service or discontinue the provision of the Service without notifying the User, and shall not be liable for any damage caused to the User as a result of this.

Article 10 (Change of Terms of Use)

The Company shall be able to change this agreement without notifying the user as necessary.

Article 11 (Notification or Contact)

Notification or communication between the user and the Company shall be made by the method specified by the Company.

Article 12 (Prohibition of Assignment of Rights and Obligations)

Without the prior written consent of the Company, the user may not transfer or provide as collateral to a third party its status under the service contract or its rights or obligations under this agreement.

Article 13 (Governing Law and Jurisdiction)

The interpretation of these Terms shall be governed by the laws of Japan. In the event of any dispute arising in connection with this Service, the court having exclusive jurisdiction over the location of our head office shall be the agreed exclusive jurisdiction.

Terms & Conditions

Article 1 (Shipping and Delivery)

For the delivery of products in this service, a nationwide flat shipping fee of 980 yen (excluding tax) / 1078 yen (including tax) will be charged. However, only purchases of 20,000 yen or more including tax will be free of charge nationwide.
For remote islands and some areas, additional shipping costs may be incurred. In that case, we will contact you in advance.
For overseas customers, please contact us in advance for the convenience of delivery, and we will discuss the shipping fee and delivery conditions separately.

Article 2 (Method of Payment of Products)

The price of the product is by bank transfer You will be required to pay at: Payment must be made within 7 days of application.

Article 3 (Time of Delivery of Goods)

The product will be shipped within 3 business days after payment is confirmed.

Article 4 (Prohibition of Resale)

It is prohibited to purchase products on behalf of others or resell them to third parties for commercial purposes.
In the event that a purchase or resale attempt is discovered in violation of the preceding paragraph, the Company may refuse further orders at its discretion.
In addition, if we determine that it is for fraudulent sales or resale purposes, we may cancel the order at our discretion, even after the order has been completed or payment has been completed.

Article 5 (Cancellation)

Please note that we cannot accept cancellations after ordering due to customer's convenience.

Article 6 (Returns and Exchanges)

Due to the nature of the product, we cannot accept returns for products (excluding Bouchonnet) after opening and for customer's convenience.
When the product arrives, please check if there are any discrepancies with your order as soon as possible.
In the unlikely event that there is a mistake or damage to the product, please contact us within 7 days after the product arrives. We will respond to exchanges and refunds.
In the event of accidents or damage during delivery, please contact the delivery company's driver or the delivery company's center listed on the shipping label and request a return. After that, the Company will arrange for a replacement product.
When returning, please be sure to contact the delivery company and send the product to the return address designated by our company. As a general rule, we will bear the shipping fee.
* If there is an accident or damage during delivery, we may not be able to respond even if you contact us.

If it is out of stock, we will refund it.

If you have confirmed the above and would like to return it, please let us know, pack the product so that it will not be damaged, and send it to the return address below. (We may not be able to accept your request if you do not contact us in advance.) Thank you for your understanding. )

[Return address]
Crea Life Partners Inc.
〒163-0603 Shinjuku Center Building 3F, 1-25-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo
TEL: 03-6279-0812

Article 7 (Handling of Personal Information)

For information regarding the handling of personal information, please refer to our Privacy Policy.

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